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On Our Minds

Money 20/20: Empathy in the Machine Age

Enigma CEO and Co-Founder Hicham Oudghiri sat down with Senior Managing Director & Global CMO of BlackRock Frank Cooper III at Money2020 (2018).

Can machines make services more human? Are ethics better captured through algorithms or subjective human behavior? Enigma CEO and co-founder Hicham Oudghiri sat down with Senior Managing Director & Global CMO of BlackRock Frank Cooper III to take a deep dive into the potential of harnessing machines to deliver deeper empathy and creativity in humans. Frank and Hicham discuss how machine learning and advanced data science are key to providing new insights, improving marketing effectiveness and solving the most pressing challenges facing our world today.

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